Relyens is a multi-specialist entity, as reflected in its service model. It is a standard-setter with firm roots in the environments in which it operates. At its core, its philosophy and unique blend of mutualist spirit, entrepreneurial drive and commitment to client service shape its everyday work through its values and policy of continuous improvement.


For many years, Relyens has been engaged in a major effort to reinforce its financial strategy in order to guarantee its long-term solvency.

Since the end of 2015, A.M Best, a recognised insurance sector rating agency, has rated the Group “A- (Excellent), stable outlook” for its financial strength and issuer credit quality. This rating reflects the Group’s “sound operational performances” and “solid risk-adjusted capitalisation”, deeming the risks associated with its medical malpractice insurance operations to be well managed.

At the beginning of 2016, ACPR (Autorité de Contrôle Prudentiel et de Résolution, the French prudential supervisory authority), approved the Partial Internal Model developed by the Group to calculate its solvency ratio under the European directive Solvency II. This tool facilitates detailed analysis of the specific risks associated with civil liability and is also valuable as a support tool for strategic decision-making. Relyens is one of the few insurers currently authorised to use this type of tool.


Relyens is deeply committed to the environments in which it operates. Through its entities, it constantly interacts with other companies operating in these same fields. It forms partnerships and takes part in think tanks to fuel advances in the prevention and management of business risks.

In the health/social sector, Sham belongs to the French Hospital Federation (FHF), the Private Hospital Federation (FHP), the Hospital and Care Facilities Federation (FEHAP), the Hospital Directors Association (ADH) and the National Federation of Associations of Facilities and Services for the Elderly (FNADEPA)

In the local authority sector, Sofaxis has signed partnerships to work on a holistic approach to managing the risk of absenteeism, namely with Villes de France (an association of local government leaders), the Association of CEOs of French Municipalities (ADGCF) and the National Union of CEOs of French Municipalities (SNDGCT).

The Group’s companies are very involved in promoting training and new practices for professionals in their fields. They provide speakers for training courses and offer financial support for innovative projects, as well as awarding prizes for work done in key specialisms and delivering expert content for specialised journals.