Having the right person with the right skills, at the right time, in the right place and in good health.
Healthcare professionals and local authorities are facing a growing staff shortage. There are two reasons for this shortage: the attractiveness of the profession being called into question and a high and rising rate of absenteeism. The result is an impact on activity safety and the quality of the service provided.
Faced with this situation, Relyens support our customers in 3 key challenges :
To develop the attractiveness of healthcare and public service job
To encourage team commitment and direction
To retain employees and support their professional development
Régis DOUAUD
Head of HR Risk Management at Relyens
“Delivering the general interest missions of healthcare professionals and local authorities can only be done if the staff who carry them out are there, exist in sufficient numbers, and are motivated, committed, skilled, qualified and in good health. To achieve this, the well-being of employees must be ensured, they must be trained when necessary, and be guided through their various career stages. The organisation’s management culture also plays a key role in employee commitment. Taking action in terms of direction, the day-to-day recognition of peers and the organisation, assessing and distributing the workload, guaranteeing fair treatment for all, having work discussion forums, knowing how to work together as a team… these are all factors we work on alongside our customers and partners.”
40
years
experience as an HR risk specialist in the local authority and hospital sectors
30
in-house experts in local authority and the healthcare sector HR issues
100
training consultants
121,000
questionnaires sent out on QWL (Quality of Life at Work) and PSR (psycho-social risks) over more than 15 years.
1,600
partner psychologists
2,400
doctors authorised to carry out follow-up examinations
Relyens and Holicare have joined forces to create a digital prevention solution in 3 stages: to assess staff burnout, to analyse and establish the initial preventive actions and to manage the established approach via a centralised dashboard. The solution also offers assistance with psychological support, a 24/7 helpline and support from recognised experts in the field of occupational well-being.
In 2022, our Group participated in Manty’s €3 million fundraising project, a company specialising in decision making support for local authorities. As a start-up created in 2017, Manty delivers intelligent solutions based on the extraction, processing and provision of data for local authorities. These include development opportunities for new prevention and risk management products for local authorities, especially in terms of HR risks.
Panorama 2022 : Local authority QWL and employee health
The publication of an annual study analysing one of our customers’ main challenges: absenteeism. For this latest edition, our teams reviewed trends in absenteeism for health reasons over the last 6 years, the nature of absences that lead staff to going to half pay and finally human risk management in local authorities from the angle of innovation by using the data. 20,000 organisations were surveyed for this study.
Intégrance and Relyens join forces to better protect people with disabilities and the elderly
On 17 November 2022, our Group announced a distribution collaboration with our partner Intégrance, a mutual insurance company that supports vulnerable, disabled or dependant people and their relatives. The objective of this agreement is to combine our expertise to offer our customers, members and their supporters, and in particular people with disabilities and the elderly a range of general and attractive health, provident and fire, accident and other risk solutions to meet all their needs.
An immersive solution to raise awareness and combat psychological risks
In partnering with REVERTO, Relyensis using new teaching methods in its training sessions. With the use of virtual reality, we offer our customers the opportunity to experience 360° immersion that is fun and impactful. Our immersion solutions enable you to put yourself in someone else’s shoes, giving the using an active part in the experience and encouraging discussion on issues such as sexist behaviour and moral or sexual harassment.
A serious game about health, safety and quality in the workplace
The l’INSEEC Grande Ecole team, winner of the prize for the “best translation of a management model” worked alongside Damien RICHARD, lecturer and management and occupational health researcher and co-creator of the SLAC model, Grégory GAREL, occupational health project manager at Relyens. The project resulted in the creation of a “serious game” for the SuperForm challenge, organised by Anact, the pension insurance and occupational health company CARSAT, the French National Research and Safety Institute and AGERA, Alliance of the Grandes Écoles in Rhône-Alpes. Their game, designed in partnership with care teams from the Mutual Hospital Group of Grenoble AVEC, is intended to encourage discussion about real work (all the actions carried out and strategies deployed by employees to perform their work) within teams, in a limited time.
A major new agreement on HR issues
On 4 May 2022, Relyens teams took part in the launch of a new national agreement on Quality of Life at Work (QWL), run by ANFH (the French national association for the lifelong training of hospital staff). This agreement will enable the 26 ANFH delegations in France to offer establishments a support programme on this subject.
